Outfield vs Map My Customers (2026): Outside Sales CRM Comparison

Overview

Outfield and Map My Customers are among the most directly comparable tools in the field sales category — both founded in 2013, both targeting account managers who drive territories, both combining CRM features with territory mapping. The G2 ratings tell a meaningful part of the story: Map My Customers holds a 4.6/5 vs. Outfield's 4.3/5 across comparable review volumes.

Map My Customers has built a reputation for mobile UX quality. Its iOS and Android apps consistently receive strong reviews for speed, reliability, and ease of use — a critical factor when field reps are expected to log activity between meetings on a phone screen. The platform covers the full outside sales workflow: account management, pipeline tracking, territory visualization, route optimization, and reporting. Its $60/user/month Team pricing is transparent and includes onboarding support. Integrations span Salesforce, HubSpot, Pipedrive, Zoho, and 1,000+ apps via Zapier.

Outfield differentiates itself through two distinct capabilities that Map My Customers doesn't match: gamification and marketing analytics integration. Its built-in rep competitions — leaderboards, challenges, rewards — are designed to drive field rep performance through intrinsic motivation, an approach with documented effectiveness in high-churn sales environments. Outfield also integrates marketing campaign data into its territory views, giving managers visibility into how marketing activities correlate with field sales outcomes. For organizations running coordinated field sales and marketing campaigns, this integration is genuinely valuable.

At $35–65/user/month depending on plan, Outfield is also more affordable than Map My Customers' $60/user/month Team rate — which is worth considering for cost-sensitive teams where the gamification and marketing features aren't needed.